Refurbished Vs. New – Which Is Better When Selecting A Computer?
Refurbish (v): to brighten or renew – Merriam-Webster’s Online dictionary. In essence, when one refurbishes a product, and for purpose of discussion, some type of computer, one is actually getting an old item that has been subject to adjustments to give it the appearance that it’s new. When one purchases a refurbished computer, one also purchases a headache waiting to take place. So just why is purchasing a new computer much better than purchasing a refurbished one? The list below shows why:
1) A new computer assures you that the parts are all new and have not gone through any misuse or wear. Upon purchase, the computer has a seal of warranty and a warranty card saying that all its parts are brand-new and in good working condition. A refurbished computer, however, doesn’t have this guarantee and might even be a digital “Frankenstein”. Since a refurbished computer has logged minutes of use, wear and tear, or even damage may be hidden. When this happens, the computer is much more susceptible to bogging down, or even losing information. On the flip side, a new computer removes any doubt as to its parts and ensures that it has the capability to work like a new item should, without defects or hidden damage.
2) A brand new computer’s problems may easily be solved. At the point of purchase, a brand new computer comes with a technical support system which refurbished computers do not have. Once your computer experiences a glitch, help is simply one phone call away. And the problem is easily identifiable. Alternatively, a refurbished computer, with all of the various parts and cosmetic changes, aside from being more susceptible to breakdown, is more prone to hidden glitches (such as viruses or system malfunctions) due to the previous use of the hardware. So each time a refurbished computer has a problem, there’s no 24 hour, seven days a week help-desk to request assistance. In the long run, you’ve got to diagnose the issue through trial and error, and this not merely increases cost but in addition inflates losses.
3) A brand new computer’s cost might be front loaded, but over time it could be much less expensive. The argument that it might be more cost effective to purchase a refurbished computer than a new one is misleading. Firstly, though it is more costly to purchase a new unit, this cost is simply a one time expense in the beginning. Costs for maintenance and repair are practically nil as it is a brand new item. This also equals to productivity for that purchaser. However, a refurbished computer might have low front end cost upon purchase, when the computer bogs down, the price of repair is magnified by the loss in productivity. Also, it is a lot more expensiveto maintain an on-call technician to identify an issue unlike in a new one, the help desk can easily provide solutions.
So why is a new computer a more cost effective investment? It is because of the warranties as well as the free of charge help desk. Though initially it’s more costly to buy a new computer, the long term benefit far outweighs the price of purchasing a refurbished computer.
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